Frequently asked questions

We recommend booking as soon as your plans are set. Hourly and as-directed charter reservations require at least 6 hours advance notice.

Reservations can be cancelled up to 24 hours before pickup at no charge.

Yes. Contact us directly and we'll help adjust your reservation details.

Yes. We monitor your flight and adjust your pickup automatically for early arrivals or delays.

Your chauffeur coordinates your exact pickup location ahead of your reservation, based on your specific flight and terminal.

We provide transportation to and from SeaTac Airport, Boeing Field, and Paine Field.

We track your flight and adjust your pickup time automatically. There is no need to notify us of minor delays.

Pricing is primarily flat-rate for point-to-point service. Hourly charter and wine tour service is priced by the hour.

We accept Visa, Mastercard, American Express, and Discover.

Gratuity is not included in the fare and is left to your discretion.

Our fleet includes a Mercedes-Benz S-Class, a Chevrolet Suburban, and a Mercedes-Benz Sprinter van.

Up to 3 passengers in our Luxury Sedan, up to 5 in our Full Size SUV, and up to 14 in our Premium Van.

Yes, car seats and booster seats are available on request at no extra cost.

We serve Seattle, Bellevue, Kirkland, Redmond, Issaquah, Mercer Island, Sammamish, Renton, Woodinville, and the surrounding area.

We may accept longer-distance trips depending on availability. Contact us to confirm coverage for your specific trip.

Yes. We set up corporate accounts with recurring reservations and consolidated billing.

Contact us directly and we'll walk you through setup.

Yes. Every wine tour is customized to your preferences, with your chauffeur and vehicle on call for the day.

Yes. Your chauffeur and vehicle stay with you for multi-stop days and open itineraries.

Yes. We provide transportation to Lumen Field, T-Mobile Park, Climate Pledge Arena, and other downtown venues.

Yes. We provide transfers to and from Pier 66 and Pier 91, plus pre-cruise and post-cruise hotel transfers.

Yes.

We are available 24 hours a day, every day.

Call or message us on WhatsApp at +1 (407) 437-7799, or email info@hblackserviceseattle.com.